Client Success Consultant: Solutions & Relationships

apply; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Make your mark

Bring your passion and fun

Stay ahead of the curve

Become a certified smarty pants

Be your healthiest

Get paid to pay it forward

Job summary

ADP is hiring a Client Support Consultant to help clients solve challenges and maximize their use of ADP's products and services. You’ll be the go-to support partner, delivering thoughtful solutions over the phone and email.

Ideal candidates bring at least one year in customer service, a client-first mindset, and the ability to learn quickly in a fast-paced environment. Must be excited to grow with ADP and its world-class training.

Qualifications

• December 2026 or May 2027 grads preferred.
• At least one year in a customer service environment.
• Strong focus on client satisfaction in HR/HRIS or related field.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Help clients by identifying solutions through broad product knowledge.
• Build relationships with clients over the phone and provide value-driven support.

Skills

Customer service

Relationship building

Problem solving

Communication

Learning agility

Teamwork

Job description

ADP is hiring a Client Support Consultant to help clients solve challenges and maximize their use of ADP's products and services. You’ll be the go-to support partner, delivering thoughtful solutions over the phone and email.

Ideal candidates bring at least one year in customer service, a client-first mindset, and the ability to learn quickly in a fast-paced environment. Must be excited to grow with ADP and its world-class training.