Client Solutions Advisor

ADP; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Best-in-class benefits starting Day 1

Volunteer time off

Diversity and inclusion culture

Job summary

ADP is seeking a Client Service Associate to serve as a trusted advisor, solving client challenges and driving business success. You will leverage training programs and ADP's service guidelines while delivering high-quality client support.

The role emphasizes building relationships, proactive problem solving, and leveraging ADP solutions to exceed client expectations in a fast-paced, collaborative environment.

Qualifications

• At least one year in a customer service environment.
• Bachelor’s Degree or equivalent in education and experience.
• Strong focus on client satisfaction in HR/HRIS or related field.

Responsibilities

• Be the Go-To Person and Trusted Advisor for ADP's clients.
• Build relationships with clients over the phone and provide solutions.
• Provide recommendations to ADP leadership based on client input or experience.

Skills

Customer service

Communication skills

Time management

Analytical skills

Teamwork

Education

Bachelor's degree or equivalent

Job description

ADP is seeking a Client Service Associate to serve as a trusted advisor, solving client challenges and driving business success. You will leverage training programs and ADP's service guidelines while delivering high-quality client support.

The role emphasizes building relationships, proactive problem solving, and leveraging ADP solutions to exceed client expectations in a fast-paced, collaborative environment.