Client Success Advocate | Fast-Paced, Solutions-Focused

apply; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Make your mark

Bring your passion and fun

Stay ahead of the curve

Become a certified smarty pants

Be your healthiest

Get paid to pay it forward

Job summary

ADP is seeking a Client Service Associate to deliver world-class service and guidance to our clients. You will leverage training and best practices to solve challenges and help clients use ADP products effectively.

The role emphasizes relationship-building, problem-solving, and a proactive, learning-driven approach in a fast-paced environment, with opportunities for growth and ongoing development.

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree required.
• Strong focus on client satisfaction in a relevant industry or HR/HRIS with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use a breadth of expertise to help ADP's clients and identify solutions.
• Work to resolve issues and provide practical solutions.
• Build relationships with clients over the phone and explain ADP's value.
• Provide recommendations to leadership based on client input.

Skills

Connector and Problem Solver

People First

Agile Solution Seeker

Insatiable Appetite to Learn

Education

Bachelor's Degree

Job description

ADP is seeking a Client Service Associate to deliver world-class service and guidance to our clients. You will leverage training and best practices to solve challenges and help clients use ADP products effectively.

The role emphasizes relationship-building, problem-solving, and a proactive, learning-driven approach in a fast-paced environment, with opportunities for growth and ongoing development.