Client Solutions Consultant

ADP; Norfolk (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

Matched Retirement Savings

Wellness Program

Paid Volunteer Time Off

Job summary

ADP is seeking a Client Support Consultant for grads entering the workforce in December 2026 or May 2027. The role focuses on solving client questions, building strong relationships, and delivering proactive service in a fast-paced environment.

You will engage with clients over the phone, use ADP training and resources, and collaborate with teams to ensure client success. This entry-level position emphasizes communication, problem-solving, and learning agility.

Qualifications

• December 2026 or May 2027 grads preferred.
• At least one year in a customer service environment.
• Strong focus on client satisfaction in relevant industry or HR/HRIS with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies and provide solutions.
• Build relationships with clients over the phone and leverage knowledge of ADP's products and services.
• Support and resolve client issues in a timely, professional manner.

Skills

Customer service

Communication skills

Time management

Analytical thinking

Teamwork

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

ADP is seeking a Client Support Consultant for grads entering the workforce in December 2026 or May 2027. The role focuses on solving client questions, building strong relationships, and delivering proactive service in a fast-paced environment.

You will engage with clients over the phone, use ADP training and resources, and collaborate with teams to ensure client success. This entry-level position emphasizes communication, problem-solving, and learning agility.