Client Success Advisor

ADP; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Best-in-class benefits (Day 1)

Volunteer time off

Job summary

ADP is seeking a Client Service Associate to serve as a trusted advisor, solving client questions and driving business success through ADP’s products and services. You will act as a consultant, provide timely solutions, and build strong relationships with clients over the phone.

The role emphasizes collaboration in a fast-paced environment, with focus on client satisfaction, learning, and applying ADP’s training and guidelines to deliver excellent service.

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree.
• Strong focus on client satisfaction in a relevant industry or HR/HRIS with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Provide solutions by using knowledge of ADP's products and services to address client questions.
• Build relationships with clients over the phone and deliver value through ADP solutions.

Skills

Customer service

Communication

Problem solving

Learning agility

Education

Bachelor's degree

Job description

ADP is seeking a Client Service Associate to serve as a trusted advisor, solving client questions and driving business success through ADP’s products and services. You will act as a consultant, provide timely solutions, and build strong relationships with clients over the phone.

The role emphasizes collaboration in a fast-paced environment, with focus on client satisfaction, learning, and applying ADP’s training and guidelines to deliver excellent service.