Client Success Consultant

adpinternalcareers; Florida; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits start Day 1

Volunteer PTO

Training & development

Job summary

ADP is hiring a Client Service Associate to support clients by leveraging ADP products and service guidelines. You will act as a trusted advisor, build strong client relationships over the phone, and strive to deliver solutions that expand client understanding of ADP’s value.

The role emphasizes consultative service, quick problem solving, and proactive client support in a fast-paced environment. A year in customer service and a Bachelor’s degree are preferred, with a focus on client

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree.
• A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions.
• Work to resolve issues and provide solutions.

Skills

Customer service

Communication

Relationship building

Learning agility

Analytical skills

Time management

Education

Bachelor's degree

Job description

ADP is hiring a Client Service Associate to support clients by leveraging ADP products and service guidelines. You will act as a trusted advisor, build strong client relationships over the phone, and strive to deliver solutions that expand client understanding of ADP’s value.

The role emphasizes consultative service, quick problem solving, and proactive client support in a fast-paced environment. A year in customer service and a Bachelor’s degree are preferred, with a focus on client