Client Success & Billing Specialist

Crane Worldwide Logistics LLC; Houston (TX); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Quarterly incentive plan

Paid time off (136 hours)

Medical, dental and vision benefits

Tuition reimbursement

Employee recognition program

Volunteer time off

Employee discounts

Wellness incentives

Résumé du poste

Crane Worldwide Logistics LLC in Houston seeks a client/account coordinator to resolve conflicts, process invoices, and manage receivables. You’ll work with the account manager and project team to stay updated on account status and ensure processes are followed.

This role emphasizes clear communication, meticulous data handling in Excel/Word/PowerPoint, and reliable performance under deadlines. On-site work is required with strong benefits and growth opportunities.

Qualifications

• BA in Business Administration or four years related experience.
• High School or better.

Responsabilités

• Works directly with client on conflict resolution and ensures issues are handled efficiently.
• Collaborates with account manager to process invoices and accounts receivable.
• Maintains continuous knowledge of account status with the project team.
• Ensures processes and procedures are followed and aimed at improvement.
• Communicates company capabilities and services to the client.
• Performs report analysis, trend review and corrective actions.
• Performs other duties as assigned.

Connaissances

Conflict resolution

Client relationship

Invoice processing

Accounts receivable

Communication skills

Detail orientation

Team collaboration

Stress management

Planning and reliability

Formation

BA in Business Administration

Outils

Excel

Word

PowerPoint

Description du poste

Crane Worldwide Logistics LLC in Houston seeks a client/account coordinator to resolve conflicts, process invoices, and manage receivables. You’ll work with the account manager and project team to stay updated on account status and ensure processes are followed.

This role emphasizes clear communication, meticulous data handling in Excel/Word/PowerPoint, and reliable performance under deadlines. On-site work is required with strong benefits and growth opportunities.