Client Success & Accounts Liaison

Crane Worldwide Logistics LLC; Irving (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off which equa

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives up to $100/year

Job summary

Crane Worldwide Logistics LLC is seeking a client-focused logistics coordinator to work closely with account teams, resolve conflicts, and keep customers informed about service capabilities.

You will process invoices and accounts receivable, monitor account status with the project team, follow procedures, and contribute to process improvements while delivering accurate reporting and timely communications.

Qualifications

• BA in Business Administration or equivalent experience.
• High school diploma or higher required.
• Excellent communication and teamwork abilities.
• Ability to handle stressful situations and meet deadlines.

Responsibilities

• Directly resolve client conflicts and ensure efficient handling.
• Coordinate with account manager to process invoices and AR.
• Collaborate with project team to maintain account status.
• Follow procedures and drive process improvements.
• Communicate company capabilities and services to clients.
• Prepare reports, analyze trends, and take corrective actions.

Skills

People skills

Detail oriented

Technical skills

Motivated

Initiative

Communication skills

Deadline driven

Team player

Education

BA in Business Administration

Four years related experience

High School or better

Tools

Excel

Word

PowerPoint

Job description

Crane Worldwide Logistics LLC is seeking a client-focused logistics coordinator to work closely with account teams, resolve conflicts, and keep customers informed about service capabilities.

You will process invoices and accounts receivable, monitor account status with the project team, follow procedures, and contribute to process improvements while delivering accurate reporting and timely communications.