Client Success & Accounts Specialist

Crane Worldwide Logistics LLC; Houston (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (17 days)

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC in Houston, TX seeks a skilled logistics coordinator to support client accounts with conflict resolution, billing collaboration, and proactive account management. You will work with the project team to monitor status, ensure process compliance, and communicate Crane capabilities effectively.

Ideal candidates have a BA in Business Administration or related experience, strong Excel/Office skills, and a proven ability to handle deadlines in a fast-paced environment.

Qualifications

• BA in Business Administration or four years related experience.

Responsibilities

• Resolve client conflicts promptly and ensure efficient handling.
• Collaborate with the account manager to process invoices and accounts receivable.
• Maintain continuous knowledge of account status with the project team.
• Ensure processes and procedures are followed and drive process improvement.
• Communicate Crane capabilities and services to the client.
• Report analysis, trending and corrective actions.

Skills

People skills

Detail oriented

Communication skills

Team player

Initiative

Deadline management

Education

BA in Business Administration

Tools

Excel

Word

PowerPoint

Job description

Crane Worldwide Logistics LLC in Houston, TX seeks a skilled logistics coordinator to support client accounts with conflict resolution, billing collaboration, and proactive account management. You will work with the project team to monitor status, ensure process compliance, and communicate Crane capabilities effectively.

Ideal candidates have a BA in Business Administration or related experience, strong Excel/Office skills, and a proven ability to handle deadlines in a fast-paced environment.