Client Accounts & Billing Specialist

African American Talent; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly incentive plan

Paid time off (17 days)

Medical, dental & vision benefits

Tuition reimbursement

Employee referral bonuses

Employee recognition programs

Paid volunteer time

Employee discounts

Wellness incentives

Job summary

Crane is seeking a client services coordinator to manage communications and invoicing while supporting the account team in Houston. You will collaborate with project staff to keep account statuses up to date and ensure processes are followed. The role emphasizes client-facing communication, accuracy, and timely reporting.

This position offers growth within a logistics leader and includes comprehensive benefits. A proactive, detail-driven professional who thrives in a team environment will excel.

Qualifications

• BA in Business Administration or four years related experience.
• Excellent written and oral communication skills.
• Ability to manage invoices and accounts receivable with guidance.

Responsibilities

• Manage client communications and resolve conflicts; inform Account Manager of issues.
• With guidance from the account manager, handle invoices and receivables.
• Coordinate with project team to maintain current account status.
• Ensure adherence to processes and contribute to process improvements.
• Communicate offerings to clients and articulate company capabilities.
• Provide weekly status and call reports to the Account Manager.
• Analyze reports to identify trends and take corrective actions.

Skills

People skills

Detail oriented

MS Office

Goal oriented

Team player

Communication skills

Stress management

Independent / self-starter

Education

Bachelor's degree in Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Crane is seeking a client services coordinator to manage communications and invoicing while supporting the account team in Houston. You will collaborate with project staff to keep account statuses up to date and ensure processes are followed. The role emphasizes client-facing communication, accuracy, and timely reporting.

This position offers growth within a logistics leader and includes comprehensive benefits. A proactive, detail-driven professional who thrives in a team environment will excel.