Client Success Associate — Research & Expert Sourcing

Guidepoint Shanghai; San Francisco (CA); Hybrid; USD 70,000 - 74,000; Full time

Benefits offered by this job

401(k) with company match

Health benefits

Commuter benefits

Life insurance

LinkedIn Learning

Job summary

Guidepoint Shanghai is seeking an Associate for the Client Service team to help recruit experts, perform targeted research, and deliver high-quality profiles for client projects. You will learn to assess client needs, identify expert fits, and recruit within Guidepoint’s global network.

The role requires 3.0 GPA, bachelor’s degree, AI fluency, and US work authorization. The position is hybrid with three days in the office. Growth through mentorship and leadership opportunities is offered.

Qualifications

• Bachelor’s degree with GPA 3.0 or higher.
• Relevant internship, volunteer, or extracurricular experience.
• AI fluency and responsible use of AI tools for research and writing.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across LinkedIn, press releases, company websites, and other public sources.
• Lead cold outreach, vetting, and screening conversations with experts for client projects.
• Define sourcing strategies per client request based on scope and urgency.
• Manage multiple client requests with competing deadlines while maintaining high execution standards.

Skills

AI fluency

Research skills

Phone outreach

Client focus

Education

Bachelor’s degree

GPA 3.0+

Tools

LinkedIn

Public sources research

Job description

Guidepoint Shanghai is seeking an Associate for the Client Service team to help recruit experts, perform targeted research, and deliver high-quality profiles for client projects. You will learn to assess client needs, identify expert fits, and recruit within Guidepoint’s global network.

The role requires 3.0 GPA, bachelor’s degree, AI fluency, and US work authorization. The position is hybrid with three days in the office. Growth through mentorship and leadership opportunities is offered.