Hybrid Client Service Associate - Expert Sourcing

Guidepoint; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

15 days PTO + holidays

Medical, dental, vision coverage

401(k) with company match

Gym memberships & wellness perks

Learning via LinkedIn Learning

Job summary

Guidepoint is seeking an Associate in the Client Service team in New York, NY. You will learn to assess client needs, identify suitable experts, and recruit them into Guidepoint’s global network.

The role emphasizes rapid, high-quality client experience and cross-functional collaboration within a hybrid schedule requiring three days in the office. Ideal candidates bring a bachelor’s degree, relevant internship or volunteer experience, and comfort using AI-enabled tools to support research and

Qualifications

• Bachelor’s degree with minimum 3.0 GPA required.
• Previous internship, volunteer, or extracurricular experience preferred.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts for client projects and build a strong directory.
• Lead cold outreach, phone-based vetting, and expert screening conversations.
• Prepare high-quality expert profiles for client consideration.
• Define sourcing strategies based on project scope and urgency.
• Manage multiple client requests with timely execution.

Skills

AI fluency

Communication skills

Time management

Independent work

Education

Bachelor’s degree (GPA 3.0+)

Tools

AI-enabled tools

Job description

Guidepoint is seeking an Associate in the Client Service team in New York, NY. You will learn to assess client needs, identify suitable experts, and recruit them into Guidepoint’s global network.

The role emphasizes rapid, high-quality client experience and cross-functional collaboration within a hybrid schedule requiring three days in the office. Ideal candidates bring a bachelor’s degree, relevant internship or volunteer experience, and comfort using AI-enabled tools to support research and