Client Services & Expert Sourcing Associate (Hybrid)

Guidepoint Shanghai; Phoenix (AZ); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

15 days PTO, holidays, sick leave

Medical, dental, vision coverage

401(k) with company match

Job summary

Guidepoint is seeking an Associate on the Client Service team to connect clients with subject-matter experts and manage research-based engagements. You will learn to assess client needs, identify expert fits, and recruit new experts into Guidepoint’s global network, often delivering results within hours.

The role is hybrid with three days in the office, emphasizing collaboration and rapid execution. The successful candidate will have a bachelor’s degree (3.0 GPA or higher), internship/volunteer

Qualifications

• Bachelor’s degree with minimum 3.0 GPA required.
• Previous internship, volunteer, or extracurricular experience.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources.
• Lead cold outreach, vetting, and screening conversations with experts for client projects.
• Define sourcing strategies for each client request based on scope and urgency.
• Manage multiple fast-moving client requests with high-quality execution.

Skills

Client service

Research

Communication

Time management

AI fluency

Education

Bachelor’s degree (3.0 GPA)

Tools

LinkedIn

AI-enabled tools

Job description

Guidepoint is seeking an Associate on the Client Service team to connect clients with subject-matter experts and manage research-based engagements. You will learn to assess client needs, identify expert fits, and recruit new experts into Guidepoint’s global network, often delivering results within hours.

The role is hybrid with three days in the office, emphasizing collaboration and rapid execution. The successful candidate will have a bachelor’s degree (3.0 GPA or higher), internship/volunteer