Client Success & Onboarding Specialist

Gartner; Fort Myers (FL); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

401K matching

Medical, Dental & Vision

Parental Leave

Employee Assistance Program

Job summary

Gartner is seeking a Client Success Associate to drive value realization for clients from onboarding through ongoing engagement. You will surface client priorities, articulate Gartner value, and coordinate with Sales to demonstrate resources and secure license engagements.

New Client Engagement (NCE) emphasizes onboarding and insights walkthroughs; you will contribute to a standardized, high-impact client experience across prospects and clients alike.

Qualifications

• Bachelor's degree preferred.
• 6+ months relevant professional or internship experience.
• Demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; be agile and flexible.
• Well defined time management and organizational skills.

Responsibilities

• Lead prospect and/or client calls to understand priorities and articulate Gartner's value.
• Collaborate with Sales to demonstrate products to prospects/clients to drive engagement and licensing.
• Research companies and executives to prepare tailored Gartner resources for impact.

Skills

Bachelor's degree preferred

6+ months experience

Strong communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Education

Bachelor's degree

Job description

Gartner is seeking a Client Success Associate to drive value realization for clients from onboarding through ongoing engagement. You will surface client priorities, articulate Gartner value, and coordinate with Sales to demonstrate resources and secure license engagements.

New Client Engagement (NCE) emphasizes onboarding and insights walkthroughs; you will contribute to a standardized, high-impact client experience across prospects and clients alike.