Client Success & Onboarding Specialist

Gartner, Inc.; Fort Myers (FL); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

Charity match program

Medical, Dental & Vision Plans

Parental Leave

Employee Assistance Program (EAP)

401K matching

World-class training

Job summary

Gartner, Inc. is seeking a Client Success Associate in Florida to engage with prospects and clients, understand priorities, and articulate Gartner’s value. You will support onboarding, pre-sale demos, and ongoing client engagement as part of New Client Engagement (NCE).

Responsibilities include leading calls, demonstrating Gartner products, and researching target companies to tailor Gartner resources for impact.

Qualifications

• Bachelor’s degree preferred.
• 6+ months relevant professional and/or internship experience.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Well defined time management and organizational skills.

Responsibilities

• Lead prospect and/or client calls to understand client priorities and articulate Gartner’s value to decision makers.
• Collaborate with Sales teams to demonstrate Gartner products/resources to prospects or clients.
• Research prospective and existing companies, C-Level executives, trends, and competitive intelligence to tailor Gartner resources.

Skills

Communication

Collaboration

Prioritization

Critical Thinking

Influencing

Education

Bachelor's degree preferred

Job description

Gartner, Inc. is seeking a Client Success Associate in Florida to engage with prospects and clients, understand priorities, and articulate Gartner’s value. You will support onboarding, pre-sale demos, and ongoing client engagement as part of New Client Engagement (NCE).

Responsibilities include leading calls, demonstrating Gartner products, and researching target companies to tailor Gartner resources for impact.