Client Success Associate - Account Manager

Automatic Data Processing, Inc.; Dallas (TX); Sur place; USD 26 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Wellness program

Résumé du poste

Automatic Data Processing, Inc. (ADP) is hiring an Associate Account Manager to be the front-line contact for client support, resolving issues, training users, and ensuring client satisfaction.

The role emphasizes building trust, delivering effective solutions, and maintaining professionalism across calls and written communication. You will work in a metrics-driven call center, manage high volumes, and adapt to varying client questions while leveraging top-ranked training to succeed.

Qualifications

• At least one year of experience in a customer service environment.
• Overtime hours during peak seasons may be required.

Responsabilités

• Serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology.

Connaissances

Customer service

Description du poste

Automatic Data Processing, Inc. (ADP) is hiring an Associate Account Manager to be the front-line contact for client support, resolving issues, training users, and ensuring client satisfaction.

The role emphasizes building trust, delivering effective solutions, and maintaining professionalism across calls and written communication. You will work in a metrics-driven call center, manage high volumes, and adapt to varying client questions while leveraging top-ranked training to succeed.