Client Success Advocate

Automatic Data Processing, Inc.; El Paso (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Benefits start on Day 1

Employee resource groups

Mentorship opportunities

Volunteer time off

Job summary

ADP is seeking a Client Support Specialist to be the front line for resolving client challenges and helping users navigate ADP technology. You will support clients with 50–999 employees, delivering timely solutions and maintaining high client satisfaction in a metrics-driven call center.

Join ADP’s Client Services team to benefit from award-winning training, genuine teamwork, and ongoing opportunities for career advancement while delivering world-class service and solutions.

Qualifications

• 3–5 years of experience in client service or systems integration.
• You can work overtime hours during peak seasons.

Responsibilities

• Be a trusted advisor and problem solver for ADP clients.
• Build relationships via phone, email, and chat to exceed expectations.
• Educate clients and provide product recommendations for best practices.

Skills

Customer service

Overtime flexibility

Education

College degree not required

Job description

ADP is seeking a Client Support Specialist to be the front line for resolving client challenges and helping users navigate ADP technology. You will support clients with 50–999 employees, delivering timely solutions and maintaining high client satisfaction in a metrics-driven call center.

Join ADP’s Client Services team to benefit from award-winning training, genuine teamwork, and ongoing opportunities for career advancement while delivering world-class service and solutions.