Client Solutions Vertical Lead – San Jose

TikTok; San Jose (CA); On-site; USD 130,000 - 285,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Job summary

TikTok is seeking a Client Solutions Vertical Manager in San Jose to lead strategy, activation, and revenue growth for key clients. You will oversee the Client Solutions Managers, aligning scaled sales and service delivery with product roadmaps and advertiser outcomes.

Success requires strong leadership, client education, and data-driven storytelling to demonstrate ROI, while scaling best practices across major accounts and collaborating with product and sales teams.

Qualifications

• Experience in digital advertising, ad sales, or brand/performance marketing.
• Experience managing client solutions teams, with proven success in talent development and scaling teams.
• Willingness to work in San Jose (California), with extensive travel expected.

Responsibilities

• Become a subject matter expert and clearly articulate how TikTok can best serve these clients.
• Train and empower the team to serve as external product consultants, educating clients and agencies on alpha and beta product solutions, scalable innovations, and best practices to grow existing partnerships.
• Partner with Vertical Leadership as a strategic thought partner, identifying priorities, growth opportunities, and efficiencies through data-backed recommendations and competitive insights.
• Leverage data to identify consumer trends and lead your CSM team in developing and evolving playbooks that drive measurable client business outcomes.
• Coach and develop Client Solutions teams on consultative, data-driven campaign analysis and selling at scale, while fostering a culture of accountability and high performance.
• Maintain up-to-date expertise on TikTok’s features, ad units, measurement, attribution, and KPIs, and consult clients on how to link platform value directly to ROI.
• Collaborate with Product to drive innovation by systematically surfacing advertiser needs and feedback to inform product roadmaps.

Skills

Digital advertising

Team leadership

Job description

TikTok is seeking a Client Solutions Vertical Manager in San Jose to lead strategy, activation, and revenue growth for key clients. You will oversee the Client Solutions Managers, aligning scaled sales and service delivery with product roadmaps and advertiser outcomes.

Success requires strong leadership, client education, and data-driven storytelling to demonstrate ROI, while scaling best practices across major accounts and collaborating with product and sales teams.