Strategic Client Solutions Lead - Advertising

TikTok; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

TikTok is hiring a Client Solutions Manager in Austin to guide strategic client partnerships, design tailored media strategies, and drive end-to-end campaign success. You will leverage deep product knowledge to align TikTok solutions with client goals while educating teams and delivering performance insights.

The role requires 4+ years in client solutions or related fields, strong data-analysis skills with Excel/Data Studio, and the ability to thrive in a fast-paced environment.

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency in analyzing data with Excel and Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.
• Preferred: experience with performance-driven advertising and/or auction-based ad platforms.
• Preferred: proven ability to drive revenue growth and manage advertiser relationships.
• Preferred: experience creating data-driven QBRs.
• Preferred: familiarity with measurement frameworks and attribution models.
• Preferred: ability to diagnose and solve technical issues with Product and Engineering teams.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and day-to-day contact.
• Develop and execute media strategies tailored to client goals.
• Leverage product expertise to activate full-funnel strategies aligned to client objectives.
• Educate clients on TikTok products, updates, and best practices to drive campaign success.
• Analyze campaign data to identify optimizations and upsell opportunities, and provide performance insights.
• Coordinate cross-functional teams to deliver long-term account plans and initiatives.
• Diagnose and troubleshoot client issues with Product and Engineering teams.

Skills

Data analysis

Client management

Advertising knowledge

Cross-functional collaboration

Tools

Excel

Data Studio

Job description

TikTok is hiring a Client Solutions Manager in Austin to guide strategic client partnerships, design tailored media strategies, and drive end-to-end campaign success. You will leverage deep product knowledge to align TikTok solutions with client goals while educating teams and delivering performance insights.

The role requires 4+ years in client solutions or related fields, strong data-analysis skills with Excel/Data Studio, and the ability to thrive in a fast-paced environment.