Client Solutions Associate & Project Lead

GLG; Boston (MA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Comprehensive medical, dental and view

Flexible paid time off

401(k) and Roth 401(k) with employer-m

Tuition reimbursement program

Job summary

GLG is seeking Associates in a dynamic, merit-based environment to learn and excel in best-in-class client service. You will drive the client lifecycle, from scoping projects to recruiting experts, delivering outcomes, and growing revenue with cross-functional teams.

You will receive onboarding, coaching, and mentorship to develop project management and communication skills, while managing client expectations and delivering tailored solutions in a fast-paced global setting.

Qualifications

• Bachelor's degree (required) or higher.
• 0–3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem‑solving skills.
• Excellent communication and interpersonal skills, including comfort with phone‑based outreach.
• Ability to work independently and collaboratively in a fast-paced environment.
• Receptive to coaching and feedback and able to multitask with attention to detail.

Responsibilities

• Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions.
• Own client projects from start to finish – scoping, sourcing experts, delivering high-quality outcomes.
• Collaborate with colleagues, your manager, and internal stakeholders to maximize commercial outcomes and retention.
• Uphold GLG’s compliance framework and embrace company values.

Skills

Client service

Communication

Negotiation

Critical thinking

Project management

Relationship building

Education

Bachelor's degree

Job description

GLG is seeking Associates in a dynamic, merit-based environment to learn and excel in best-in-class client service. You will drive the client lifecycle, from scoping projects to recruiting experts, delivering outcomes, and growing revenue with cross-functional teams.

You will receive onboarding, coaching, and mentorship to develop project management and communication skills, while managing client expectations and delivering tailored solutions in a fast-paced global setting.