Client Solutions Specialist

GLG; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision

Flexible PTO

401(k) match

Tuition reimbursement

Parental leave

Wellbeing resources

Other location perks

Job summary

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a merit-based, team-oriented environment. You’ll be the engine driving GLG's Insight Network by connecting clients with the right expert for high-impact answers.

As an Associate, you’ll own project lifecycles, build client relationships, recruit experts, and collaborate across internal teams to maximize outcomes while upholding our compliance and values.

Qualifications

• Bachelor's degree (required) or higher.
• 0–3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem‑solving skills.
• Excellent communication and interpersonal skills, including comfort with phone‑based outreach.
• Ability to work independently and collaboratively, in an ever‑changing and fast‑paced environment.
• Receptive to close coaching and feedback.
• Ability to multitask and prioritize effectively, while ensuring an attention to detail.
• Hustle and tenacity that drives you to go above and beyond to delight clients.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
• Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high‑quality outcomes to both our clients and our experts
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts
• Upholding GLG’s compliance framework and embracing our company values

Skills

Client service

Communication

Negotiation

Critical thinking

Project management

Education

Bachelor's degree

Job description

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a merit-based, team-oriented environment. You’ll be the engine driving GLG's Insight Network by connecting clients with the right expert for high-impact answers.

As an Associate, you’ll own project lifecycles, build client relationships, recruit experts, and collaborate across internal teams to maximize outcomes while upholding our compliance and values.