Client Solutions Associate

GLG; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

PTO

401(k) match

Tuition reimbursement

Parental leave

Wellbeing support

Other perks

Job summary

GLG in New York is seeking Associates who thrive on learning and delivering best-in-class client service within a merit-based, team-oriented setting. You will drive project lifecycles by connecting clients with experts, scoping projects, and delivering high-quality outcomes.

Ideal candidates have 0–3 years in client-facing roles, strong communication, and a willingness to work in a fast-paced environment with coaching and feedback.

Qualifications

• Bachelor's degree (required) or higher.
• 0-3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
• Receptive to close coaching and feedback.
• Ability to multitask and prioritize effectively, while ensuring an attention to detail.
• Hustle and tenacity that drives you to go above and beyond to delight clients.
• Appreciation for data and understanding the numbers.
• Willingness to work flexible and extended hours (including evenings and some holidays) based client needs and expectations.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
• Owning client projects from start to finish – scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
• Upholding GLG’s compliance framework and embracing our company values.

Skills

Client service

Communication

Project management

Critical thinking

Negotiation

Multitasking

Attention to detail

Data-minded

Education

Bachelor's degree

Job description

GLG in New York is seeking Associates who thrive on learning and delivering best-in-class client service within a merit-based, team-oriented setting. You will drive project lifecycles by connecting clients with experts, scoping projects, and delivering high-quality outcomes.

Ideal candidates have 0–3 years in client-facing roles, strong communication, and a willingness to work in a fast-paced environment with coaching and feedback.