Client Solutions Associate

GLG; Boston (MA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Tuition reimbursement

Parental leave

Wellbeing resources

Job summary

GLG is seeking Associates who are excited to learn and excel at best-in-class client service within a merit-based, team-oriented environment. You will drive the project lifecycle, engage top professionals, and deliver tailored client solutions.

You will develop critical thinking, communication, and project management skills through onboarding, coaching, and hands-on client work. The role offers strong growth, mentoring, and generous total compensation with uncapped incentives.

Qualifications

• Bachelor's degree (required) or higher.
• 0-3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively, in an ever-changing and fast-paced environment.
• Receptive to close coaching and feedback.
• Ability to multitask and prioritize effectively, while ensuring an attention to detail.
• Hustle and tenacity that drives you to go above and beyond to delight clients.
• Appreciation for data and understanding the numbers.
• Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
• Owning client projects from start to finish – scoping a project, recruiting the right expert(s), and delivering high-quality outcomes to clients and experts.
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to maximize commercial outcomes, grow revenue, and ensure retention of accounts.
• Upholding GLG’s compliance framework and embracing our company values.
• Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
• Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.

Skills

Communication skills

Client service

Negotiation

Critical thinking

Project management

Multitasking

Attention to detail

Data awareness

Adaptability

Education

Bachelor's degree or higher

Job description

GLG is seeking Associates who are excited to learn and excel at best-in-class client service within a merit-based, team-oriented environment. You will drive the project lifecycle, engage top professionals, and deliver tailored client solutions.

You will develop critical thinking, communication, and project management skills through onboarding, coaching, and hands-on client work. The role offers strong growth, mentoring, and generous total compensation with uncapped incentives.