Associate, Client Services & Projects

GLG; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental and view

Flexible paid time off

401(k) and Roth 401(k) with employer %

Tuition reimbursement

Paid parental leave

Wellbeing resources

Other work perks and benefits

Job summary

GLG is seeking Associates to learn and excel in premier client service within a merit-based, team-driven environment. You will manage projects end-to-end, recruit experts, and deliver high-value outcomes for leading clients globally.

The role emphasizes rapid learning, on-the-job coaching, and growth into future leadership, with opportunities to develop project management and relationship-building skills through coaching and mentorship.

Qualifications

• Bachelor's degree (required) or higher.
• 0-3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem‑solving skills.
• Excellent communication and interpersonal skills, including comfort with phone‑based outreach.
• Ability to work independently and collaboratively, in an ever‑changing and fast‑paced environment.
• Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations.

Responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
• Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high‑quality outcomes to both our clients and our experts.
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
• Upholding GLG’s compliance framework and embracing our company values.

Skills

Client service

Account management

Communication

Negotiation

Critical thinking

Project management

Multi-tasking

Detail-oriented

Education

Bachelor's degree

Job description

GLG is seeking Associates to learn and excel in premier client service within a merit-based, team-driven environment. You will manage projects end-to-end, recruit experts, and deliver high-value outcomes for leading clients globally.

The role emphasizes rapid learning, on-the-job coaching, and growth into future leadership, with opportunities to develop project management and relationship-building skills through coaching and mentorship.