In-Store Client Services Specialist (Loans)

LoanMax Title Loans; Mission Hills (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain regular communication on accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.

Customer Service Representatives are the heart of our business, delivering honest, respectful service.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills and strong customer service background.
• Full-time availability per listed schedule.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Customer service

Communication

Positive attitude

Detail-oriented

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain regular communication on accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.

Customer Service Representatives are the heart of our business, delivering honest, respectful service.