Client Services Specialist I – Onsite Support

Canon U.S.A., Inc.; Omaha (NE); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Employee discounts

Dress for Your Day: casual attire

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. in Omaha seeks a Client Service Representative I to deliver prompt on-site support and high-quality customer service. The role covers various site services, device maintenance, and ensuring customer satisfaction at client locations.

Responsibilities include responding to client requests by phone, email, and in person, assisting with site procedures, and helping maintain equipment and supplies. A HS diploma or GED is required, with strong communication and multitasking skills.

Qualifications

• HS Diploma, GED, or equivalent experience required.
• Strong communication and multitasking skills.
• Ability to multitask and prioritize to meet deadlines.

Responsibilities

• Inform supervisor of potential problems or customer concerns.
• Respond to management and client requests via emails, phone calls, text messages and verbal communication.
• Provide excellent customer service and customer satisfaction.
• Contribute to site procedures and ensure account processes are documented.

Skills

Customer service

Multitasking

Communication skills

Self supervision

Overtime available

Driver's license

Education

HS Diploma/GED or equivalent experience

Job description

Canon U.S.A., Inc. in Omaha seeks a Client Service Representative I to deliver prompt on-site support and high-quality customer service. The role covers various site services, device maintenance, and ensuring customer satisfaction at client locations.

Responsibilities include responding to client requests by phone, email, and in person, assisting with site procedures, and helping maintain equipment and supplies. A HS diploma or GED is required, with strong communication and multitasking skills.