Client Services Receptionist — Fast-Paced, Flexible Hours

H&R Block, Inc.; Nicholasville (KY); Presencial; USD 17.000 - 21.000; A tiempo parcial

Descripción de la vacante

H&R Block in Kentucky is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professionals. The role emphasizes scheduling, client satisfaction, and maintaining a welcoming office environment.

The position requires multitasking, strong communication, and proficiency with Microsoft Office. It offers flexible scheduling within a fast-paced franchise setting, with responsibilities spanning in-person, phone, and virtual

Formación

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Conocimientos

Customer service

Multitasking

Time management

Phone etiquette

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

H&R Block in Kentucky is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professionals. The role emphasizes scheduling, client satisfaction, and maintaining a welcoming office environment.

The position requires multitasking, strong communication, and proficiency with Microsoft Office. It offers flexible scheduling within a fast-paced franchise setting, with responsibilities spanning in-person, phone, and virtual