Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Kentucky; Sur place; USD 21 000 - 25 000; Plein temps

Résumé du poste

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Kentucky. This in-person role welcomes clients, handles check-in, schedules appointments, and supports tax professionals to ensure a smooth office day.

You'll greet clients, answer calls, manage documents, and keep the front desk organized while upholding privacy and confidentiality. This position offers training and potential growth into tax prep or office leadership within a collaborative team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Customer service

Interpersonal skills

Multitasking

Attention to detail

Communication

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Kentucky. This in-person role welcomes clients, handles check-in, schedules appointments, and supports tax professionals to ensure a smooth office day.

You'll greet clients, answer calls, manage documents, and keep the front desk organized while upholding privacy and confidentiality. This position offers training and potential growth into tax prep or office leadership within a collaborative team.