Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Paris (KY); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

H&R Block, Inc. in Kentucky is seeking a Seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a pathway into tax preparation or office leadership. You will answer calls, coordinate appointments, assist with intake and document handling, keep the office organized, and collaborate with tax professionals to ensure a seamless client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Experience with Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Customer service

Multitasking

Communication

Organization

Team collaboration

Telephone etiquette

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. in Kentucky is seeking a Seasonal Client Service Professional / Receptionist to warmly greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a pathway into tax preparation or office leadership. You will answer calls, coordinate appointments, assist with intake and document handling, keep the office organized, and collaborate with tax professionals to ensure a seamless client experience.