Client Service Receptionist - Fast-Paced, Flexible Hours

H&R Block, Inc.; Royersford (Montgomery County); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You’ll contribute to a welcoming office atmosphere and help clients feel confident about their finances.

This role emphasizes multitasking, strong organization, and computer proficiency with Microsoft Office. Flexible scheduling and multi-location work may be required depending on franchise needs.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax expert. You’ll contribute to a welcoming office atmosphere and help clients feel confident about their finances.

This role emphasizes multitasking, strong organization, and computer proficiency with Microsoft Office. Flexible scheduling and multi-location work may be required depending on franchise needs.