Client Services Receptionist — Fast-Paced & Flexible Scheduling

H&R Block, Inc.; Bowling Green (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. in Bowling Green, MO is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and help keep the office organized and welcoming. Prior customer service and ability to multitask are valued, with MS Office skills considered a plus.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Bowling Green, MO is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and help keep the office organized and welcoming. Prior customer service and ability to multitask are valued, with MS Office skills considered a plus.