Client Services Receptionist: Fast-Paced & Flexible

H&R Block, Inc.; Waconia (MN); On-site; USD 23,000 - 29,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax professionals. You will answer phones, schedule clients, and ensure a smooth service experience in person, over the phone, or virtually.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office. This role offers flexible scheduling across locations and is seasonal.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Customer service

Multi-tasking

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax professionals. You will answer phones, schedule clients, and ensure a smooth service experience in person, over the phone, or virtually.

Ideal candidates bring experience in fast-paced environments, strong organizational skills, and proficiency with Microsoft Office. This role offers flexible scheduling across locations and is seasonal.