Seasonal Client Services Receptionist — Fast-Paced & Flexible

H&R Block, Inc.; Brunswick (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professionals. The role supports in-person, phone, and virtual service and requires strong organization and multitasking in a fast-paced office.

You will contribute to a welcoming environment, schedule appointments, and help ensure client needs are met across interactions. Prior customer service experience is preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service background preferred.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner.
• Match clients with the right tax professional for their needs.
• Schedule clients as requested and maintain courteous service across in person, phone, or virtual channels.
• Keep the office clean and organized with the team.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professionals. The role supports in-person, phone, and virtual service and requires strong organization and multitasking in a fast-paced office.

You will contribute to a welcoming environment, schedule appointments, and help ensure client needs are met across interactions. Prior customer service experience is preferred.