Client Service Receptionist - Fast-Paced, Flexible Schedule

H&R Block, Inc.; Millersburg (OH); On-site; USD 25,000 - 31,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax expert, and schedule appointments.

You will maintain a welcoming office environment and support clients in person, on the phone, or virtually. We value fast-paced, detail-oriented individuals with strong organizational skills and a friendly demeanor who can adapt to flexible locations and schedules.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to greet clients and answer phones professionally.
• Strong organizational and time-management abilities.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with appropriate tax professional.
• Schedule clients per their preferences.
• Ensure client needs are met in person, by phone or virtually.
• Maintain office cleanliness and organize resources with team.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Multi-tasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax expert, and schedule appointments.

You will maintain a welcoming office environment and support clients in person, on the phone, or virtually. We value fast-paced, detail-oriented individuals with strong organizational skills and a friendly demeanor who can adapt to flexible locations and schedules.