Client Services Pro: Receptionist & Scheduler

H&R Block; Paris (ME); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and manage scheduling with a friendly, efficient approach. The role supports in-person, phone, and virtual service while maintaining a clean, organized office environment.

Ideal candidates have experience in fast-paced customer service, strong multitasking and organizational skills, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced customer-facing role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Proficiency with Microsoft Office and basic computer tasks.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform additional duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax professional, and manage scheduling with a friendly, efficient approach. The role supports in-person, phone, and virtual service while maintaining a clean, organized office environment.

Ideal candidates have experience in fast-paced customer service, strong multitasking and organizational skills, and proficiency with Microsoft Office.