Client Services & Pet Care Coordinator

Banfield Pet Hospital; Woodinville (WA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) and Roth

Student Debt Relief Program for Full‑T

Paid Time Off & Holidays

Mental Health & Wellbeing Resources

Life Insurance (company‑paid)

Short & Long-Term Disability

FSA & HSA

Parental Leave

Continuing Education Allowance

Back-Up Care & Family Support

Fertility & Family Building Support

Three Free Optimum Wellness Plans for

Job summary

Banfield Pet Hospital in Woodinville, WA seeks a Client Service Coordinator to drive client and pet flow, support the veterinary team, and deliver friendly, informed service. You will welcome clients, collect information, and help schedule visits while promoting optimal care adherence.

The role emphasizes effective communication, organization, and the ability to educate clients on wellness plans and services to encourage ongoing care and referrals.

Qualifications

• Leadership and teamwork experience within a veterinary or medical setting.
• Strong communication with clients and team members.
• Ability to educate clients about wellness plans and services.

Responsibilities

• Guide the flow of clients and pets to maximize hospital productivity.
• Provide friendly, professional service and educate clients about health needs.
• Assist with documentation, invoicing, prescriptions and scheduling.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Preventative care & OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Job description

Banfield Pet Hospital in Woodinville, WA seeks a Client Service Coordinator to drive client and pet flow, support the veterinary team, and deliver friendly, informed service. You will welcome clients, collect information, and help schedule visits while promoting optimal care adherence.

The role emphasizes effective communication, organization, and the ability to educate clients on wellness plans and services to encourage ongoing care and referrals.