Client Services & Office Operations Specialist

SPS North America Inc.; El Paso, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Job summary

SPS North America Inc. is seeking a Client Services Associate in El Paso, TX to support daily office operations, mail, shipping, and workplace services. You will ensure prompt, courteous service to SPS and client employees and provide backup reception coverage as needed.

The role emphasizes organization, professionalism, and flexibility with a strong customer-service mindset within a fast-paced, on-site environment.

Qualifications

• High School Diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic proficiency with Microsoft Office Suite and ability to learn new systems.
• Ability to work independently and collaboratively.

Responsibilities

• Receive, sort, track, and distribute incoming mail and packages.
• Process outgoing mail and shipping transactions.
• Perform shipping/receiving duties and maintain chain-of-custody documentation.
• Notify employees of deliveries and respond to mail inquiries.
• Assist with copy/print requests and monitor multifunction devices.
• Stock and maintain pantry, kitchen, and meeting areas.
• Provide 5-star customer service to clients and employees.
• Support light maintenance and office moves as needed.
• Monitor supply inventory and replenish materials.

Skills

Customer service

Communication

Organization

Time management

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

SPS North America Inc. is seeking a Client Services Associate in El Paso, TX to support daily office operations, mail, shipping, and workplace services. You will ensure prompt, courteous service to SPS and client employees and provide backup reception coverage as needed.

The role emphasizes organization, professionalism, and flexibility with a strong customer-service mindset within a fast-paced, on-site environment.