Client Services Manager II: Growth & Cross-Dept Leadership

Amerch; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) retirement plan

Health Insurance - including Dental &

Telehealth

Health Savings Account

Paid Time Off

Training & Career Development

Job summary

Anderson Merchandisers in Plano, TX seeks an experienced Client Services Manager II to preserve and expand a portfolio of small to medium accounts, typically exceeding eight million in volume, serving as a bridge between clients and our internal Client Services team.

You will foster strong client connections, drive cross-department collaboration, and elevate customer satisfaction through proactive engagement and strategic project coordination.

Qualifications

• 3–5 years experience in account management.
• 3+ years experience in a management position preferred.
• Proven ability to utilize the DASH platform.
• Must demonstrate the ability to meet deadlines.
• Strong communication skills required.

Responsibilities

• Develops open and effective channels of communication with each client that can be employed by other departments as well.
• Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction.
• Encourages revenue growth by inspiring clients to purchase additional services.
• Becomes the reliable point of contact for each customer to establish a strong business relationship.
• Provides regular updates to clients on project progress and programs that affect them.
• Attends/holds business reviews to assess opportunities for sales.
• Develops/maintains strong internal relationships to maximize field execution.

Skills

Account management

Leadership

DASH platform

Communication

Deadline-driven

Job description

Anderson Merchandisers in Plano, TX seeks an experienced Client Services Manager II to preserve and expand a portfolio of small to medium accounts, typically exceeding eight million in volume, serving as a bridge between clients and our internal Client Services team.

You will foster strong client connections, drive cross-department collaboration, and elevate customer satisfaction through proactive engagement and strategic project coordination.