Client Success & Growth Manager, $3M+ Accounts

Andersons; Honolulu (HI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) retirement plan

Paid Time Off

Training & Career Development

Telehealth

Job summary

Andersons is seeking a Client Services Manager to preserve and expand our client base, strengthen connections, and drive new business. You will bridge the client with our internal Client Services team and lead cross-department collaboration to elevate customer satisfaction.

This role handles accounts focused on project-based and small continuity work, typically $3 million+ in volume. You will develop communication channels across departments, coordinate resources, and drive revenue growth by

Qualifications

• 0-3 years experience in account management.
• 1+ years experience in a management position preferred.
• Proven ability to utilize the DASH platform.
• Must demonstrate the ability to meet deadlines.
• Strong communication skills required.

Responsibilities

• Develop open and effective channels of communication with each client that can be employed by other departments as well.
• Coordinate internal projects and determine the best utilization of resources to increase execution and customer satisfaction.
• Encourage revenue growth by inspiring clients to purchase additional services.
• Act as the reliable point of contact for each customer that is required to establish a strong business relationship.
• Provide regular updates to clients on the progress of projects and programs that directly affect each client.
• Attend or hold business reviews to assess opportunities for sales.
• Develop and maintain strong internal relationships to maximize field execution.

Skills

Communication

Client management

DASH platform

Tools

DASH platform

Job description

Andersons is seeking a Client Services Manager to preserve and expand our client base, strengthen connections, and drive new business. You will bridge the client with our internal Client Services team and lead cross-department collaboration to elevate customer satisfaction.

This role handles accounts focused on project-based and small continuity work, typically $3 million+ in volume. You will develop communication channels across departments, coordinate resources, and drive revenue growth by