Strategic Account Services Leader

Anderson-Adv; Scottsdale, Northern (AZ, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ANDERSON seeks a Director of Account Services to lead high-value client relationships, shape strategy, and run day-to-day operations with precision from Scottsdale. You will own multi-million accounts, drive integrated marketing planning, mentor junior staff, and partner with agency leadership on growth. This role offers autonomy to influence clients and the agency's future.

Ideal candidates bring 10+ years in account management, proven leadership, and deep knowledge of GA4, Meta, and Google Ads.

Qualifications

• 10+ years in client service within an advertising or integrated marketing agency.
• Proven track record managing multi-million dollar accounts across complex, multi-channel scopes.
• Senior-level client relationship experience — presenting strategy and driving measurable results.
• Strong command of traditional and digital marketing, analytics, and media platforms.
• Experience leading or mentoring account teams.

Responsibilities

• Serve as the primary day-to-day and strategic lead on a portfolio of multi-million dollar accounts
• Own all project management from kickoff through delivery — timelines, budgets, briefs, and deliverables across multiple workstreams
• Write and oversee creative and media briefs; deliver reporting and analysis that connects performance to strategy
• Drive quarterly business reviews, planning sessions, and integrated marketing strategy aligned to client goals
• Collaborate with creative, media, digital, and PR teams to ensure seamless, high-quality execution
• Mentor and develop junior account staff, setting the standard for how the team operates and grows
• Partner with agency leadership on resource planning, new business development, and agency growth initiatives

Skills

Client leadership

Account management

Strategic planning

Budget management

Multichannel marketing

GA4 / Meta / Ads

Mentoring/leadership

Communication

Tools

Basecamp

Asana

AI workflows

Job description

ANDERSON seeks a Director of Account Services to lead high-value client relationships, shape strategy, and run day-to-day operations with precision from Scottsdale. You will own multi-million accounts, drive integrated marketing planning, mentor junior staff, and partner with agency leadership on growth. This role offers autonomy to influence clients and the agency's future.

Ideal candidates bring 10+ years in account management, proven leadership, and deep knowledge of GA4, Meta, and Google Ads.