Client Services Manager |Chatsworth

AppleOne Employment Services; West Chatsworth (CA); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Hybrid work after onboarding

Annual bonus program

Direct hire

Job summary

AppleOne Employment Services in Chatsworth, CA is seeking a Client Services Manager to oversee high-profile cosmetic and personal care accounts, fostering strong relationships and coordinating cross-functional teams to meet launch and delivery timelines.

The role offers a hybrid schedule after onboarding, exposure to premium brands, and opportunities for career growth in a fast-paced manufacturing setting.

Qualifications

• 3–5 years of experience in Account Management or Client Services.
• Experience within cosmetics, beauty or personal care manufacturing.
• Background managing high-end or premium customer accounts.
• Advanced Excel skills.
• ERP system experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities with urgency and professionalism.
• Experience supporting prestigious or celebrity-backed beauty brands.

Responsibilities

• Manage key customer relationships from order placement through delivery.
• Serve as the primary contact for high-profile beauty brand accounts.
• Coordinate with Planning, Operations, Supply Chain, R&D, and Finance to meet timelines.
• Monitor inventory, forecasts, order status, and production schedules.
• Lead customer meetings, provide business updates, and deliver reporting.
• Provide responsive, polished service in a fast-paced manufacturing environment.

Skills

Account management

Client services

Relationship building

Communication

Multi-tasking

Tools

Excel

ERP systems

Job description

Job Summary

A leading personal care manufacturing environment in Chatsworth, CA is seeking a Client Services Manager to manage high-profile customer accounts within the cosmetics, beauty, skincare, and personal care industry. This direct hire opportunity is ideal for an experienced Account Manager or Client Services professional who enjoys building strong customer relationships, supporting product launches, and coordinating with internal teams to deliver an exceptional client experience.

This role offers high visibility with premium beauty brands, including celebrity-backed clients, and provides the opportunity to work in a fast-paced, collaborative manufacturing setting. The company offers an outstanding culture, supportive leadership, positive teamwork, career growth opportunities, and a hybrid work schedule after onboarding.

Key Responsibilities

• Manage strategic customer relationships from order placement through delivery.
• Serve as the primary point of contact for high-profile and premium beauty brand accounts.
• Coordinate with Planning, Operations, Supply Chain, R&D, and Finance to support customer needs and production timelines.
• Monitor inventory, forecasts, order status, production schedules, and customer requirements.
• Lead customer meetings, provide business updates, and deliver timely reporting.
• Provide responsive, polished, and solutions-focused service in a fast-paced manufacturing environment.

Compensation and Benefits

• Pay range: $33.65 to $42.00 per hour.
• Direct hire opportunity.
• Annual bonus program.
• Hybrid work schedule after onboarding.
• Career growth opportunities.
• Outstanding company culture.

Required Qualifications and Skills

• Manage key customer accounts from order placement through delivery.
• Support customer launches, forecasts, timelines, and account updates.
• Partner with cross-functional manufacturing teams to ensure customer requirements are met.
• Lead customer communication, meetings, reporting, and issue resolution.
• 3 to 5 years of experience in Account Management, Client Services, or a related customer-facing role.
• Experience within cosmetics, beauty, skincare, personal care, or consumer products manufacturing.
• Background managing high-end, premium, or strategic customer accounts.
• Advanced Excel skills.
• ERP system experience.
• Strong communication, relationship-building, and follow-up skills.
• Ability to manage multiple priorities with urgency, accuracy, and professionalism.
• Experience supporting prestigious, high-visibility, or celebrity-backed beauty brands.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.