Inside Sales Account Manager

AppleOne Employment Services; Richmond (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

AppleOne Employment Services is seeking an experienced Inside Sales Account Manager for a direct hire opportunity in Richmond, CA. This role focuses on building client relationships, converting leads, managing accounts, and driving revenue growth through consultative selling.

You will support customers through the full sales cycle—from prospecting and quotes to order tracking and account growth—with base salary plus commission in a collaborative, customer-focused environment.

Qualifications

• 3 to 5 years of sales, inside sales, account management, or business development experience.
• Proven ability to convert leads into qualified sales opportunities and closed business.
• CRM experience required.
• Proficiency with Microsoft Excel and Microsoft Word.
• Strong communication, organization, follow-up, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced sales environment.
• Customer-focused approach with a results-driven mindset.
• Experience in the furniture industry strongly preferred.
• Experience participating in trade shows or industry events is a plus.

Responsibilities

• Generate new business opportunities through inbound lead conversion, outbound outreach, and account development.
• Manage and grow a pipeline of sales opportunities while building strong relationships with new and existing customers.
• Prepare accurate quotes, proposals, pricing information, product details, and lead time updates.
• Identify upselling and cross-selling opportunities within active customer accounts.
• Process and monitor sales orders through fulfillment while providing exceptional customer service.
• Maintain accurate customer, opportunity, and activity records in the CRM system.

Skills

Inside sales

Account management

Lead conversion

Customer service

Communication

CRM usage

Education

Bachelor’s degree preferred

Tools

CRM

Microsoft Excel

Microsoft Word

Job description

Job Summary

We are seeking an experienced Inside Sales Account Manager for a direct hire opportunity in Richmond, CA. This role is ideal for a motivated sales professional who enjoys building client relationships, converting leads, managing accounts, and driving revenue growth through consultative selling.

The Inside Sales Account Manager will support customers throughout the full sales cycle, from prospecting and quote preparation to order tracking, account growth, and ongoing customer service. This is a strong opportunity to work with premium products in a collaborative, customer-focused environment where teamwork, communication, and sales performance are valued.

This position offers meaningful earning potential through base salary plus commission, along with the opportunity to contribute directly to business growth and long-term customer success.

Key Responsibilities

• Generate new business opportunities through inbound lead conversion, outbound outreach, and account development.
• Manage and grow a pipeline of sales opportunities while building strong relationships with new and existing customers.
• Prepare accurate quotes, proposals, pricing information, product details, and lead time updates.
• Identify upselling and cross-selling opportunities within active customer accounts.
• Process and monitor sales orders through fulfillment while providing exceptional customer service.
• Maintain accurate customer, opportunity, and activity records in the CRM system.

Compensation and Benefits

• Direct hire opportunity.
• Salary range: $65,000 to $75,000 per year.
• Base salary noted at $65,000 to $70,000 plus commission.
• Location: Richmond, CA.

Required Qualifications and Skills

• Manage the full inside sales cycle from lead qualification through closing and account support.
• Build and maintain customer relationships to increase repeat business and account growth.
• Prepare quotes, proposals, and sales documentation with accuracy and professionalism.
• Track customer activity, opportunities, and order details using CRM tools.
• 3 to 5 years of sales, inside sales, account management, or business development experience.
• Proven ability to convert leads into qualified sales opportunities and closed business.
• CRM experience required.
• Proficiency with Microsoft Excel and Microsoft Word.
• Strong communication, organization, follow-up, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced sales environment.
• Customer-focused approach with a results-driven mindset.

Preferred Qualifications

• Experience in the furniture industry strongly preferred.
• SAP experience preferred.
• Experience with luxury products, furnishings, interior design, or related industries is a plus.
• Bachelor’s degree preferred.
• Experience participating in trade shows or industry events is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.