Account Manager

AppleOne Employment Services; Buffalo (NY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with company match

Paid time off

Career development opportunities

Ongoing training

Job summary

AppleOne Employment Services in Buffalo, NY seeks an Account Manager to manage existing accounts and grow new business within an industrial market focus. This direct-hire role emphasizes relationship-based selling, proactive service, and long-term account growth across a defined territory.

The position offers a Monday–Friday schedule, 2 days in the office and 3 in the field, with a salary range of $60,000 to $65,000 per year plus health, dental, and vision coverage, an IRA with company match,

Qualifications

• 1 to 2 years of experience in sales, account management, customer service, business development, or a related client-facing role.
• Strong communication, relationship-building, and follow-up skills.
• Ability to identify customer needs and recommend appropriate products, services, or solutions.
• Comfortable working both independently in the field and collaboratively with internal teams.
• Strong organizational skills with the ability to manage multiple accounts, priorities, and customer requests.
• Professional, service-driven approach with a focus on long-term customer satisfaction and account growth.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts and build strong, long-term client relationships.
• Grow account revenue through proactive service, upselling, cross-selling, and identifying new business opportunities.
• Prepare quotes for materials and processing requests, support pricing discussions, and assist with contract renewals.
• Coordinate with purchasing, logistics, customer service, and internal teams to ensure accurate and timely order fulfillment.
• Monitor account activity, maintain accurate customer records, and proactively resolve customer questions or concerns.
• Attend client meetings, site visits, and industry events as needed within the assigned territory.

Skills

Account management

Sales experience

Customer service

Relationship building

Quote preparation

Pricing discussions

Order fulfillment

CRM usage

Tools

CRM software

Job description

Job Summary

We are seeking an Account Manager for a direct hire opportunity in Buffalo, NY. This role is ideal for a customer-focused sales and account management professional who enjoys building long-term client relationships, identifying growth opportunities, and supporting customers in construction, manufacturing, steel, lumber, or related industrial markets. This opportunity offers a stable, team-oriented environment with supportive leadership, strong training, and a clear path for professional growth. The Account Manager will manage existing customer accounts while developing new business within an assigned territory. This is a great fit for someone who values follow-through, relationship-based selling, teamwork, and the opportunity to build a long-term career in business development.

Key Responsibilities

• Serve as the primary point of contact for assigned customer accounts and build strong, long-term client relationships.
• Grow account revenue through proactive service, upselling, cross-selling, and identifying new business opportunities.
• Prepare quotes for materials and processing requests, support pricing discussions, and assist with contract renewals.
• Coordinate with purchasing, logistics, customer service, and internal teams to ensure accurate and timely order fulfillment.
• Monitor account activity, maintain accurate customer records, and proactively resolve customer questions or concerns.
• Attend client meetings, site visits, and industry events as needed within the assigned territory.

Compensation and Benefits

• Direct hire opportunity.
• Salary range: $60,000 to $65,000 per year, depending on experience.
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
• Work arrangement: 2 days in office and 3 days in the field.
• Start date: ASAP.
• Health, dental, and vision insurance.
• IRA with company match.
• Paid time off and holidays.
• Ongoing training and career development opportunities.

Required Qualifications and Skills

• Manage and grow assigned customer accounts within a defined territory.
• Develop new business opportunities through relationship building, follow-up, and customer outreach.
• Prepare customer quotes, support pricing conversations, and coordinate order fulfillment.
• Partner with internal teams to ensure a high level of customer service and account support.
• 1 to 2 years of experience in sales, account management, customer service, business development, or a related client-facing role.
• Strong communication, relationship-building, and follow-up skills.
• Ability to identify customer needs and recommend appropriate products, services, or solutions.
• Comfortable working both independently in the field and collaboratively with internal teams.
• Strong organizational skills with the ability to manage multiple accounts, priorities, and customer requests.
• Professional, service-driven approach with a focus on long-term customer satisfaction and account growth.

Preferred Qualifications

• Experience working with customers in construction, manufacturing, steel, lumber, building materials, industrial supply, or related markets.
• Prior experience preparing quotes, managing pricing conversations, or supporting contract renewals.
• Familiarity with territory sales, outside sales, or hybrid account management environments.
• Experience using CRM systems or customer account management tools.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.