Client Services Host — Growth, Benefits & Flexible Hours

*Floyds 99 Barbershop - Pasadena; Pasadena (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Career growth

Assistance program

Nationwide locations

Job summary

Floyd's 99 Barbershop in Pasadena, CA is hiring a full-time Client Services Host to keep our shop running smoothly. You will answer phone calls, schedule beauty treatments, and respond to questions with a friendly, professional attitude.

The role involves upselling services and providing cost estimates while helping with general cleaning and shop upkeep. We offer competitive pay at $17.50 per hour and comprehensive benefits for full-time employees, including medical, dental, and vision.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in fast-paced environments.
• Strong collaboration and communication skills over phone and in person.
• Willingness to work weekends/evenings.
• Ability to maintain confidentiality.
• Organizational skills and time management.

Responsibilities

• Answer phone calls and respond to client inquiries.
• Schedule beauty treatments and provide cost estimates.
• Upsell services when appropriate.
• Maintain cleanliness and assist in shop operations.
• Provide wait times and manage appointment flow.

Skills

Customer service

Phone communication

In-person communication

Team collaboration

Time management

Job description

Floyd's 99 Barbershop in Pasadena, CA is hiring a full-time Client Services Host to keep our shop running smoothly. You will answer phone calls, schedule beauty treatments, and respond to questions with a friendly, professional attitude.

The role involves upselling services and providing cost estimates while helping with general cleaning and shop upkeep. We offer competitive pay at $17.50 per hour and comprehensive benefits for full-time employees, including medical, dental, and vision.