Client Services Host

*Floyds 99 Barbershop - Burbank; Burbank (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Employee assistance program

Career growth

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop - Burbank is hiring a full-time Client Services Host to keep the shop running smoothly. You’ll answer calls, schedule beauty treatments, respond to questions, and help promote our services.

We offer $17.50/hour, health benefits for full-time staff, and ongoing growth opportunities in a fun, relaxed, team-centered setting. Weekend and evening availability is required to serve our clients.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in fast-paced environments.
• Strong phone and in-person communication skills.
• Ability to maintain confidentiality and work with a team.
• Flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule beauty treatments, and respond to questions.
• Promote our extensive range of cosmetology services and upsell when possible.
• Provide cost estimates and wait times before scheduling appointments.
• Assist with general cleaning to keep the retail space looking great.

Skills

Customer service

Phone communication

Team collaboration

Confidentiality

Weekend/evening availability

Organizational skills

Job description

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Burbank, CA barbershop is looking for someone to keep workdays smooth and seamless.

GREAT PAY

We offer a competitive wage of $17.50/hour.

EXCELLENT BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested;

YOUR NEW ROLE AS OUR CLIENT SERVICES HOST

To appropriately meet our clients' needs, you need to be able to work weekends and evenings.

You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule beauty treatments, and respond to questions. You promote our extensive range of cosmetology services and upsell treatments when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.

REQUIREMENTS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilitiesAbility to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

WHAT SETS US APART

At Floyd's 99 Barbershop in Burbank, we blend artistry and precision, giving our clients exceptional cuts in a relaxed, high-energy environment. We value creativity, teamwork, and making sure every day is a great one for both our clients and our team. If you're ready to work in a fun, collaborative space where your talent is celebrated and your growth is a priority, come join our beauty family!