Client Services Host — Upbeat Guest Care & Scheduling

Floyd's 99 Barbershop; Costa Mesa (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Health benefits

Growth opportunities

Nice work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Costa Mesa, CA is hiring a full-time Client Services Host. You will greet clients, answer calls, schedule treatments, and promote services while maintaining a fast-paced, friendly shop environment.

Weekend/evening availability is required, with benefits including health coverage and growth opportunities. Join a nationwide brand known for its culture, energy, and high standards.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Excellent collaboration and communication skills over the phone and in person.
• Commitment to helping others and to teamwork.
• Organizational skills, attention to detail, and time management.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Answer phone calls and schedule treatments.
• Promote our services and upsell treatments or products when possible.
• Provide cost estimates and wait times before scheduling appointments.
• Help with general cleaning to keep the retail space looking great.

Skills

Customer service

Phone communication

Team collaboration

Time management

Attention to detail

Job description

Floyd's 99 Barbershop in Costa Mesa, CA is hiring a full-time Client Services Host. You will greet clients, answer calls, schedule treatments, and promote services while maintaining a fast-paced, friendly shop environment.

Weekend/evening availability is required, with benefits including health coverage and growth opportunities. Join a nationwide brand known for its culture, energy, and high standards.