Weekend‑Evening Client Services Host | Growth & Benefits

Floyd's 99 Barbershop; Pasadena (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits for full-time

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Pasadena, CA is hiring a full-time Client Services Host to keep our shop running smoothly. You’ll handle calls, schedule services, answer questions, upsell treatments, and provide cost estimates while helping guests feel welcome and valued in a fast-paced environment.

Join a vibrant team in a busy Pasadena location with opportunities for growth. This role requires weekend and evening availability and a friendly, professional attitude in a supportive, customer-focused

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience in a fast-paced environment.
• Excellent phone and in-person communication skills.
• Strong collaboration and teamwork abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Willingness to work weekends and evenings.

Responsibilities

• Answer phone calls and respond to client inquiries.
• Schedule beauty treatments and manage appointment flow.
• Provide information, guidance, and cost estimates to clients.
• Upsell services and promote the full range of cosmetology offerings.
• Provide wait times and booking estimates before scheduling appointments.
• Assist with general cleaning to maintain a clean retail space.

Skills

Customer service

Phone & in-person communication

Teamwork

Confidentiality

Flexible schedule

Job description

Floyd's 99 Barbershop in Pasadena, CA is hiring a full-time Client Services Host to keep our shop running smoothly. You’ll handle calls, schedule services, answer questions, upsell treatments, and provide cost estimates while helping guests feel welcome and valued in a fast-paced environment.

Join a vibrant team in a busy Pasadena location with opportunities for growth. This role requires weekend and evening availability and a friendly, professional attitude in a supportive, customer-focused