Client Services Host — Exciting Growth, Great Pay & Benefits

Floyd's 99 Barbershop; Park Ridge (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Employee assistance program

Counseling options

Financial planning

Child and elder care assistance

Legal assistance

Job summary

Floyd's 99 Barbershop in Park Ridge, IL is hiring a full-time Client Services Host. You will handle calls, schedule treatments, and assist clients with questions in a friendly, professional manner.

The role requires weekend and evening availability, with opportunities to upsell services and maintain a clean, welcoming shop environment. Competitive pay and benefits accompany the position.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience working in a fast-paced environment.
• Fantastic collaboration skills with an ability to communicate over the phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management abilities.

Responsibilities

• Answer phone calls and schedule treatments.
• Promote services and upsell treatments or products when possible.
• Provide cost estimates and wait times before scheduling an appointment.
• Help with general cleaning to keep the retail space looking great.

Skills

Customer service

Phone communication

Team collaboration

Organizational skills

Job description

Floyd's 99 Barbershop in Park Ridge, IL is hiring a full-time Client Services Host. You will handle calls, schedule treatments, and assist clients with questions in a friendly, professional manner.

The role requires weekend and evening availability, with opportunities to upsell services and maintain a clean, welcoming shop environment. Competitive pay and benefits accompany the position.