Client Services Host — Flexible Shifts & Growth

Floyd's 99 Barbershop; Schaumburg (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

EAP program

Nationwide locations

Job summary

Floyd's 99 Barbershop in Schaumburg, IL is seeking a full-time Client Services Host to keep days running smoothly. You will answer calls, schedule services, upsell offerings, and provide cost estimates. A positive, team-oriented attitude is essential.

This role requires weekend/evening availability and offers health benefits for full-time staff, with opportunities for growth across nationwide locations.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Experience working in a fast-paced environment.
• Excellent communication skills over the phone and in person.
• Ability to work a flexible schedule including weekends/evenings.

Responsibilities

• Answer phone calls, schedule treatments, and respond to questions.
• Promote services and upsell treatments or products when possible.
• Provide cost estimates and wait times before scheduling appointments.
• Help with general cleaning to keep the retail space presentable.

Skills

Customer service

Phone & in-person communication

Team collaboration

Job description

Floyd's 99 Barbershop in Schaumburg, IL is seeking a full-time Client Services Host to keep days running smoothly. You will answer calls, schedule services, upsell offerings, and provide cost estimates. A positive, team-oriented attitude is essential.

This role requires weekend/evening availability and offers health benefits for full-time staff, with opportunities for growth across nationwide locations.