Client Services Host — Energetic, Growth‑Oriented Team

*Floyds 99 Barbershop - Burbank; Burbank (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Employee assistance program

Career growth

Fun work environment

Nationwide locations

Job summary

Floyd's 99 Barbershop - Burbank is hiring a full-time Client Services Host to keep the shop running smoothly. You’ll answer calls, schedule beauty treatments, respond to questions, and help promote our services.

We offer $17.50/hour, health benefits for full-time staff, and ongoing growth opportunities in a fun, relaxed, team-centered setting. Weekend and evening availability is required to serve our clients.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience in fast-paced environments.
• Strong phone and in-person communication skills.
• Ability to maintain confidentiality and work with a team.
• Flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule beauty treatments, and respond to questions.
• Promote our extensive range of cosmetology services and upsell when possible.
• Provide cost estimates and wait times before scheduling appointments.
• Assist with general cleaning to keep the retail space looking great.

Skills

Customer service

Phone communication

Team collaboration

Confidentiality

Weekend/evening availability

Organizational skills

Job description

Floyd's 99 Barbershop - Burbank is hiring a full-time Client Services Host to keep the shop running smoothly. You’ll answer calls, schedule beauty treatments, respond to questions, and help promote our services.

We offer $17.50/hour, health benefits for full-time staff, and ongoing growth opportunities in a fun, relaxed, team-centered setting. Weekend and evening availability is required to serve our clients.